Privacy Policy for Thrip
Effective Date: September 9, 2025
Welcome to Thrip (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of information when you use our mobile application (the “Service”). By creating an account and using our Service, you agree to the collection and use of information in accordance with this policy.
To provide and personalise your experience, we collect the following types of information: • Account Information: When you create an account, we collect personal information to set up and manage your account. This may include: • Your email address • Third-Party Login Information (Social Logins): If you choose to register or log in using a third-party service like Apple or Google, we receive personal information from that service as permitted by the provider and your privacy settings. This information may include your email address. We only collect what is necessary to create and secure your account. • Location Data: To enable the core functionality of our Service, we require access to your device’s geographical location. This data is used in real-time to provide location-aware audio content. This location data is processed on your device and is not stored or tracked on our servers.
We use the information we collect for the following purposes: • To Provide and Manage the Service: To create and maintain your account, authenticate you as a user, and deliver the location-based audio guide experience. • To Personalise Your Experience: To tailor content and features to your preferences, such as offering tours based on your interests. • To Communicate With You: To send you important service-related notices, such as updates to our terms or security alerts. We will not send you marketing communications without your explicit consent. • To Improve Our Service: To analyse usage trends and app performance through aggregated and anonymised data, helping us to identify bugs and enhance the user experience.
We do not sell your personal information. We may share information under the following limited circumstances: • With Third-Party Service Providers: We use third-party services for account authentication (e.g., Apple, Google). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties. ◦ Google Privacy Policy: https://policies.google.com/privacy ◦ Apple Privacy Policy: https://www.apple.com/legal/privacy/ • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We retain your personal account information for as long as your account remains active. If you choose to delete your account, your personal data will be permanently removed from our active systems. Under the GDPR and other privacy laws, you have the right to: • Access the personal information we hold about you. • Rectify any inaccurate personal information. • Erase your personal information. You can do this at any time by deleting your account through the app’s settings. • Withdraw Consent for location access at any time through your device’s system settings.
We are committed to protecting your information. We implement appropriate administrative, technical, and physical security measures, such as encryption and access controls, to safeguard your personal data against unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.
Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), if we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to promptly delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary action.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within our Service or by sending you an email notification. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: